Shipping policy

As a merchant on Shopify, we prioritize transparency, compliance, and customer satisfaction in all shipping practices. Shipping costs are clearly displayed at checkout, calculated based on carrier rates, product weight, or flat fees. Customers receive automatic order confirmation and tracking details once their purchase is dispatched.

We work exclusively with trusted carriers to ensure reliable delivery and comply with Shopify’s guidelines. International orders may incur customs fees or import taxes, which are the customer’s responsibility unless otherwise stated.

Returns and exchanges are accepted for eligible items, provided they meet the conditions outlined in our return policy. Shipping costs for returns are covered by the customer unless the return is due to an error on our part.

Prohibited items, including hazardous materials, restricted goods, or products violating Shopify’s Acceptable Use Policy, will not be shipped. We adhere to all carrier-specific regulations and regional laws governing product shipments.

For sustainability, we use eco-friendly packaging where possible and partner with carbon-neutral shipping options.

For full details, visit our dedicated Shipping & Returns page or contact our support team.